CollectionsOur professional fee collection specialists work with consumers to help them understand their charges, to clear up confusion surrounding technical versus professional fees, and to determine payment arrangements. We accept charge card and check by phone payments to make it as easy as possible for the consumer to pay.
We understand there are times that a medical group will change billing software or billing companies and will need assistance with the open AR from the legacy program or previous billing company. We have the expertise necessary to handle these somewhat complex projects. We can help identify problem and delinquent accounts and explore the best ways to secure payment either through insurance or through the consumer. This work is done without having to involve the client's business office allowing them to remain focused on their priorities.
Our Early Out program is designed to handle accounts in the earliest stages of collection. Once a consumer is identified as self pay we can immediately offer options to insure timely payment. We work with each client to establish appropriate early out options which may include discounted pricing based on the average age of the account, contingency rates or flat rate payments. We will work closely with the consumer and make sure that accounts with new information (insurance/payment arrangements) can be quickly directed back to your billing office.
Our Pre-Collection programs can include letters, automated calling or live calling to guide and educate consumers on the importance of clearing their debt prior to it being turned over to collections. We work with our clients to customize the best program to fit their individual needs.
PO Box 500 Baraboo, WI 53913